Refund policy
Return Policy
At BJJLIFESTYLE Co., Ltd., want you to be satisfied with your purchase. Please review our return policy:
- No Returns: We do not accept returns. All sales are final.
- Exchanges: We do accept exchanges within "30 days" of the ship date for unwashed, unworn items with original tags and packaging. Contact us at bjjlifestyleofficial@gmail.com to initiate your exchange.
- Non-Returnable Items: Accessories and special order items cannot be exchanged.
- Restocking Fee: Exchanges may be subject to a 10% restocking fee.
- Shipping Charges: Once an order has shipped, shipping and handling charges are non-refundable. Customers are responsible for all return shipping charges and any shipping charges associated with exchanges.
- Shipping Cost: The client provide the shipping cost to exchange product.
- Processing Time: Exchanges are processed within 5-10 business days upon receipt. You'll receive an email confirmation once your exchange has been processed.
- Recommendations: For exchanges, we recommend shipping with insurance coverage and tracking as we are not responsible for lost or damaged packages in transit.
- - BJJLIFESTYLE CO., LTD.
- - Tax N. 083556603341
- - Address: 7/5, Moo 1, Rawai, Muang, Phuket 83130
- - Phone: +66953126728
- - E-mail: bjjlifestyleofficial@gmail.com
- - Instagram: @bjjlifestyleofficial
- - https://www.facebook.com/bjjlifestyleofficial
- Refused or Undeliverable Packages: Customers are responsible for return shipping costs for refused or undeliverable packages. Additional fees may apply and will be deducted from any exchange due.
Thank you for your understanding!
For more information or to start an exchange, please contact us at bjjlifestyleofficial@gmail.com.