FAQ
Frequently Asked Questions
1. What sizing options do you offer?
Our gi, belt and rashguard pages include a size chart to help you choose the correct fit. For BJJ Gis, we provide recommended height and weight ranges. For belts, we provide the belt length for each size. For rashguards, we provide garment measurements.
If you are between sizes, we generally recommend choosing the larger size for greater comfort. Your belt size usually matches your gi size (for example, an A2 gi takes an A2 belt). If you need assistance, contact us and we’ll be happy to help.
Available sizes may vary by product:
Adult BJJ Gis and Belts: A0, A1, A2, A3, A4
Women’s BJJ Gis: F0, F1, F2, F3, F4
Kids’ BJJ Gis and Belts: M0000, M000, M00, M0, M1, M2, M3, M4
Rashguards, Shorts and T-Shirts: XXS, XS, S, M, L, XL, XXL
2. Do you ship internationally?
Yes! We ship worldwide from Phuket, Thailand, and all international shipping options include tracking.
We offer free shipping throughout Thailand. For international orders, shipping costs are calculated according to the destination and total package weight. The exact shipping rate will be displayed at checkout after you enter your delivery address. See our full Shipping Policy for rates by region.
3. How long will my order take to arrive?
Orders are normally processed within 1–3 business days. After dispatch, estimated delivery times are:
Thailand: 2–5 business days (free shipping)
International – EMS World Tracked: 7–15 business days
International – ePacket Tracked: 10–25 business days
The available shipping options and estimated delivery dates for your address are shown at checkout. You will receive tracking information after your order has been shipped.
For pre-order products, please check the product page for the estimated shipping or delivery start date.
4. What payment methods do you accept?
We accept major credit cards and local payment options available at checkout. All transactions are securely processed by Omise Payments.
5. Can I return or exchange my order?
Returns: We do not accept returns for change-of-mind purchases.
Exchanges: Exchanges are accepted within 30 days after you receive your order. Products must be unworn, unwashed, unused and returned with their original tags and packaging. For size exchanges, the customer covers the return shipping cost.
Defective, damaged or wrong items: Contact us and we will make it right. We cover reasonable return and replacement shipping for approved claims.
To request an exchange, contact us at bjjlifestyleofficial@gmail.com before sending the product back. Full details are in our Refund Policy.
6. How should I care for my BJJ Gi and apparel?
BJJ Gis: Wash in cold water and hang dry. Avoid prolonged exposure to direct sunlight to help prevent fading.
Rashguards and other apparel: Wash in cold water on a gentle cycle. Do not use fabric softener. Hang dry after washing.
Avoid using a tumble dryer, as heat may damage the fabric or cause shrinkage.
7. Do you offer wholesale pricing?
Yes! We offer wholesale options for gyms, academies and resellers.
Contact us at bjjlifestyleofficial@gmail.com for pricing, minimum order quantities and additional information.
8. Do you make custom designs?
Yes! We create custom BJJ Gis, rashguards and apparel for gyms, academies and teams.
Contact us at bjjlifestyleofficial@gmail.com with your requirements and design ideas, and we’ll help bring your project to life.